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#1	---
#2	title: Troubleshooting Playbook Template
#3	description: "Runbook structure for diagnosing and fixing common issues."
#4	icon: "life-buoy"
#5	---
#6
#7	# Troubleshooting Playbook Template
#8
#9	Troubleshooting playbooks map symptoms to diagnostics and fixes. Keep them fast to scan, script-friendly, and closed with prevention tips plus next steps.
#10
#11	---
#12
#13	## ❌ DO NOT COPY — Guidance & Constraints
#14	- Frontmatter must include `title`, `description`, `icon`. Lead with one sentence about the system or workflow this playbook covers.
#15	- Add an `<Info>` block (“Use this when…”) and a quick index table (Symptom, Likely cause, Fix link). Surface critical safety warnings in `<Warning>`.
#16	- Each symptom section needs: diagnostic command/snippet, `<Info icon="check">` expected output, `<Warning>` for the observed failure, numbered fix steps, and optional `<Tip>` for prevention.
#17	- If you’re migrating an existing playbook, carry forward the known failure modes and scripts—reformat them into this structure unless the troubleshooting path changed.
#18	- Group unrelated issues with horizontal rules and provide escalation guidance when self-service stops.
#19	- Conclude with prevention checklist, related docs, and the standard two-card CTA (concept/reference left, applied workflow right).
#20
#21	---
#22
#23	## ✅ COPY THIS — Content Skeleton
#24
#25	````mdx
#26	---
#27	title: [Playbook name]
#28	description: Diagnose and resolve [system/component] issues.
#29	icon: "stethoscope"
#30	---
#31
#32	# [Playbook headline]
#33
#34	[One sentence describing the scope of this playbook.]
#35
#36	<Info>
#37	Use this when…
#38	- [Trigger symptom]
#39	- [Trigger symptom]
#40	- [Trigger symptom]
#41	</Info>
#42
#43	## Quick index
#44
#45	\| Symptom \| Likely cause \| Fix \|
#46	\| --- \| --- \| --- \|
#47	\| [Error code/message] \| [Cause] \| [Link to section] \|
#48	\| [Error code/message] \| [Cause] \| [Link to section] \|
#49
#50	<Warning>
#51	[Optional safety note (data loss, downtime risk). Remove if unnecessary.]
#52	</Warning>
#53
#54	## Symptom: [Name]
#55
#56	Run this check:
#57
#58	```bash
#59	[diagnostic command]
#60	```
#61
#62	<Info icon="check">
#63	Expected: `[describe success signal]`.
#64	</Info>
#65
#66	<Warning>
#67	Actual: `[describe failure output]`.
#68	</Warning>
#69
#70	Fix
#71	1. [Step]
#72	2. [Step]
#73	3. [Step]
#74
#75	<Tip>
#76	[Preventative measure or best practice.]
#77	</Tip>
#78
#79	---
#80
#81	## Symptom: [Next issue]
#82
#83	[Repeat pattern above.]
#84
#85	## Escalate when
#86
#87	- [Status/case when self-service ends]
#88	- Contact `[support channel]` with `[logs]`
#89
#90	## Prevention checklist
#91
#92	- [Habit/monitoring item]
#93	- [Habit/monitoring item]
#94
#95	## Related docs
#96
#97	- [Feature or integration doc]
#98	- [Runbook or SLO doc]
#99
#100	{/* DEBUG: verify CTA targets */}
#101
#102	<CardGroup cols={2}>
#103	<Card
#104	title="[Concept or feature doc]"
#105	description="[Why understanding it prevents this issue]"
#106	icon="shield"
#107	href="/[concept-link]"
#108	/>
#109	<Card
#110	title="[Cookbook or integration]"
#111	description="[Where readers can see the healthy flow]"
#112	icon="rocket"
#113	href="/[cookbook-link]"
#114	/>
#115	</CardGroup>
#116	````
#117
#118	---
#119
#120	## ✅ Publish Checklist
#121	- [ ] Quick index table includes every symptom covered below.
#122	- [ ] Each symptom section documents diagnostics, expected vs actual output, and actionable fix steps.
#123	- [ ] Preventative tips and escalation guidance are present where relevant.
#124	- [ ] Prevention checklist and related docs point to current resources.
#125	- [ ] CTA pair links to concept/reference (left) and applied workflow (right).
#126
#127	## Browse Other Templates
#128
#129	<CardGroup cols={3}>
#130	<Card
#131	title="Quickstart"
#132	description="Install → Configure → Add → Search → Delete."
#133	icon="rocket"
#134	href="/templates/quickstart_template"
#135	/>
#136	<Card
#137	title="Operation Guide"
#138	description="Single task walkthrough with verification checkpoints."
#139	icon="circle-check"
#140	href="/templates/operation_guide_template"
#141	/>
#142	<Card
#143	title="Feature Guide"
#144	description="Explain when and why to use a capability, not just the API."
#145	icon="sparkles"
#146	href="/templates/feature_guide_template"
#147	/>
#148	<Card
#149	title="Concept Guide"
#150	description="Define mental models, key terms, and diagrams."
#151	icon="brain"
#152	href="/templates/concept_guide_template"
#153	/>
#154	<Card
#155	title="Integration Guide"
#156	description="Configure Mem0 alongside third-party tools."
#157	icon="plug"
#158	href="/templates/integration_guide_template"
#159	/>
#160	<Card
#161	title="Cookbook"
#162	description="Narrative, end-to-end walkthroughs."
#163	icon="book-open"
#164	href="/templates/cookbook_template"
#165	/>
#166	<Card
#167	title="API Reference"
#168	description="Endpoint specifics with dual-language examples."
#169	icon="code"
#170	href="/templates/api_reference_template"
#171	/>
#172	<Card
#173	title="Parameters Reference"
#174	description="Accepted fields, defaults, and misuse fixes."
#175	icon="list"
#176	href="/templates/parameters_reference_template"
#177	/>
#178	<Card
#179	title="Migration Guide"
#180	description="Plan → migrate → validate with rollback."
#181	icon="arrow-right"
#182	href="/templates/migration_guide_template"
#183	/>
#184	<Card
#185	title="Release Notes"
#186	description="Ship highlights and required CTAs."
#187	icon="megaphone"
#188	href="/templates/release_notes_template"
#189	/>
#190	<Card
#191	title="Troubleshooting Playbook"
#192	description="Symptom → diagnose → fix."
#193	icon="life-buoy"
#194	href="/templates/troubleshooting_playbook_template"
#195	/>
#196	<Card
#197	title="Section Overview"
#198	description="Landing pages with card grids and CTA pair."
#199	icon="grid"
#200	href="/templates/section_overview_template"
#201	/>
#202	</CardGroup>
#203
#204	<CardGroup cols={2}>
#205	<Card
#206	title="Contribution Hub"
#207	description="Review the authoring workflow and linked templates."
#208	icon="clipboard-list"
#209	href="/platform/contribute"
#210	/>
#211	<Card
#212	title="Docs Home"
#213	description="Return to the platform overview once you’re done."
#214	icon="compass"
#215	href="/platform/overview"
#216	/>
#217	</CardGroup>
#218

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